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Preparing for the Certified Business Professional in Executive Secretarial CBP-SC Exam
Details
Description of the training program (training course)
It is known that order is essential for achieving progress at all levels. Working without arrangement or organization may be a reason for wasting time and wasting potential. The larger the volume of work, the more necessary the need for an integrated team becomes. In addition, reliance on technology has become inevitable.
The Basic Administrative Skills Program aims to provide individuals in the field of office management with the appropriate skills, as it provides them with the basic information and required skills that are vital for obtaining job opportunities and dealing professionally in the labor market.
The program explains many of the steps and tasks that a beginner or new employee needs, through an integrated program designed specifically according to international standards. It covers the main aspects that facilitate the career development process by ensuring the development of administrative skills that raise the efficiency of the employee to ensure the implementation of the tasks assigned to him in an effective and professional manner and then climb the ladder of career advancement..
The general objective of the training program
Given the importance of accuracy in work and the sensitivity of time, the need has become urgent to find the ideal employees to organize matters and files and coordinate between departments with high professionalism to ensure smooth work. The more the employee masters these skills, the easier his chances of finding the ideal job will be.
Detailed objectives of the training program
The Executive Secretarial Training Program aims to prepare trainees, especially those who have recently joined the field of work. The program provides trainees with the basic principles, concepts and methodologies in the field of executive secretarial work and hones their skills by introducing them to the latest methodologies that allow them to make the most of their experiences as follows:
To know the concept of management.
To review the management model in the UAE.
To recognize the basic administrative concepts and principles
To know the basic functions and principles of management such as planning and organizing.
To recognize communication patterns.
To distinguish between different communication patterns.
To handle conflicts and satisfy everyone.
To explain the concept of outstanding performance.
To identify work-related problems.
To address work-related problems and address them accurately.
To analyze the causes of problems.
To develop alternative solutions to problems.
To explain the concept of delegation.
To list the methods of delegation.
To clarify the importance of coordination and methods.
To review the role of modern offices in business management.
To show the importance of verbal and written communication between employees.
To identify communication trends.
To develop strategies to overcome communication barriers.
To explain the concept of teamwork.
To identify work priorities and tasks.
To explain what is meant by delegation.
To conclude the importance of delegation.
To apply modern methodologies in office management in relation to health and safety systems
Assess and confront risks and develop plans for that
To explain the importance of management.
To explain the most important functions and practices of management.
To define the meaning of the internal and external environment of management.
To review the meaning of organization and organization.
To clarify the relationship of employees to authority.
To explain the concept of decentralization.
To explain the importance of committees in decision-making.
To define the meaning of performance management.
To list the basic elements of performance management.
To conclude the benefits of performance management.
To evaluate the performance management process.
To clarify the tasks assigned to human resources management.
To explain the concept of institutional excellence.
To know the concept of quality and its standards.
To recognize modern management patterns
To understand the concepts and principles of human resources
To meet the quality standards and the EFQM excellence model
Course information
- Course start date : 2025-04-12
- Duration : 8
- Hours: 25
- Number of seats: 30
- studying days : from الأحد to الخميس
- Study time : 19:00 - 22:00
- Training period: مسائي
- training type: اونلاين